What does StrongCare Monitoring Monitor?

Here is a comprehensive list of the items monitored on each Mac–additional monitoring items are added routinely.

Actively monitored service Desktop Laptop Server
Check RAID drives (software raid in Disk Utility – if configured) Y Y Y
Check the Apple RAID Card (hardware – if installed)     Y
Check the Billings Pro Server for errors (if installed) Y   Y
Check that the Monitoring Client updates Y Y Y
Check the Crashplan Server for errors (if installed) Y   Y
Check the Daylite Server for errors (if installed) Y   Y
Check the Laptop Battery for consistency/longevity   Y  
Check the Hard Drive Capacity (main hard drive) Y Y Y
Check the SoftRAID Volumes (if installed) Y Y Y
Check the Specified Volumes (other connected hard drives) Y Y Y
Report Carbon Copy Cloner errors (if installed) Y Y Y
Report the Monitoring Client status Y Y Y
Report any Disk errors (I/O) Y Y Y
Report the # of kernel panics (bad OS X crashes) Y Y Y
Report POST (hardware) errors Y Y Y
Report RAM (hardware) errors Y Y Y
Report SMART (disk) errors Y Y Y
Report that Time Machine backups are working Y Y Y

Server Software
More often than not, what defines a server is the software that runs on it. StrongCare Monitoring checks on that software to make sure it’s operating correctly and will report critical information such as availability, utilization, license expirations, proper backup functionality, and more.

Backup Systems
It’s never a matter of “if” your hard drive will fail, but “when”. That’s why it’s so important that you not only backup but regularly check if that the backup is being completed successfully. Luckily, with StrongCare Monitoring, we do all the checking so you don’t have to. We will alert you if we see the backups not being performed as expected.

Disk Drives
Running low on disk space can happen suddenly and when it does, it has real potential to corrupt a system and cause data loss. StrongCare Monitoring can alert you well before that ever happens. We’ll also alert you to any disk input/output (I/O) errors (a precursor to a drive failure), boot disk selection changes, false mounts, and more.

RAID Systems
We’ll help you avoid costly downtime due to RAID failures from Apple and SoftRaid by warning you at the earliest signs of trouble. Combined with our world-class backup monitoring you can rest assured knowing your data is secure.

Slow network performance can be caused by things like poor cable quality, failing network hardware, or even your ISP having a bad day. We’ll help narrow down the cause by alerting you when there’s an excessive number of network errors. We can even let you know when a computer’s IP address changes.

System Performance
Keeping a computer running at it’s peak performance is easy with StrongCare Monitoring. We’ll alert you to productivity-robbing issues such as failing laptop batteries, kernel panics, faulty RAM, unscheduled reboots, and even failed power-on self-tests (POST) which usually go unnoticed.

No single malware detection software can find all threats. StrongCare Monitoring helps out by providing an additional layer of malware checking to your existing solution.

While we’re rummaging around inside the computer looking for problems, we also report back other helpful information such as machine name, last logged in user, serial number, RAM, model number, OS & firmware versions, processors, uptime, last check-in, and more.


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